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Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality. Peter Ferdinand Drucker		Tuesday May 20, 2025
		Quotes: 53419 Authors: 9969

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What happens is not as important as how you react to what happens. Thaddeus Golas

Quote Author: Thaddeus Golas

	Thaddeus Golas
	The Lazy Man's Guide to Enlightenment, 1972 - author.

Other Thaddeus Golas Quotes
What happens is not as important as how you react to what happens. Inside yourself or outside, you never have to change what you see, only the way you see it. The universe is made of one kind of what-ever-it-is, which cannot be defined.