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`Twas but a dream, yet by my heart I knew, Which still was panting, part of it was true: Oh how I strove the rest to have believed; Ashamed and angry to be undeceived! Aphra Behn		Thursday Apr 24, 2025
		Quotes: 53419 Authors: 9969

About Dr. W. Edwards Deming

	Dr. W. Edwards Deming
	(1900-1993) Consultant, teacher, developed System of Profound Knowledge.

Popular Dr. W. Edwards Deming Quotes

If you can't describe what you are doing as a process, you don't know what you're doing.

'It's management's job to know.'

People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.

People work in the system. Management creates the system.

What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.

It is not enough to do your best; you must know what to do, and THEN do your best.

You can not hear what you do not understand.

For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.

Competition should not be for a share of the marketbut to expand the market.

Best efforts will not substitute for knowledge.

It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.

We should be guided by theory, not by numbers.

Quality is everyone's responsibility.

We should work on our process, not the outcome of our processes.

Management does not know what a system is.

The most important figures for management of any organization are unknown and unknowable.

Learning is not compulsory... neither is survival.

We are here to make another world.

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